At Jeffrey’s Automotive, we have 5 customer service advisors who love serving customers!
Andy Jeffrey is regularly acknowledged by our customers for a high level of customer service. In a recent review from one of our customers, Andy is recognized for going “above and beyond to help”! Also, check out some of the recent words of praise from different customers around Keller, North Richland Hills and the greater Fort Worth area:
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“Andy went above and beyond to help with our situation. We ultimately had to put our car out to the pasture but I really appreciate all that Andy did to try and help us out.”
~ Ginger Giurbino, Fort Worth
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See other reviews below about Andy . . .
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“Andy was very nice over the phone and again in person. The service was amazingly quick and I was literally stunned when I was not charged! It made me feel as though this shop would not lie to me or attempt to gouge me and being female, that can be a problem at too many shops.”
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“Andy was very helpful and when they told me I have a problem they showed me also most other places I have been to tell me a problem then won’t show me and that’s just fishy but they actually showed me and explained to me what’s wrong and they were great on pricing! Love this place that got a lifetime customer out of me and my family!”
Diesel trucks are unique and our Master ASE mechanics are here to help you!
Here are what several recent diesel truck customers have said about their experience at Jeffrey’s:
Keller customer, Dan, says:
“Very friendly and professional. My diesel was in and out in 24 hrs. perfect for me!”
“I had gone to another mechanic for a problem with my diesel truck. The other shop just relied on the computer and then stuck parts onto the truck which cost me but didn’t fix the problem. Jeffrey’s used real gauges and found the problem right away. The work was fast and the price was reasonable.”
Click on the image below from D. Willams (see his review in an earlier post about diesel repair):
At Jeffrey’s Automotive, we have staff and thousands of customers from North Richland Hills, the city within 5 minutes of our shop on Denton Hwy 377. We also serve customers in Watauga, Haltom City, Keller, Southlake, Roanoke and the greater Fort Worth area.
Paul Hopkinson, one of our customers from NRH, recently found Jeffrey’s online and noticed the positive reviews. He says this:
“Found Jeffrey’s online and chose based on multiple 4-5 star reviews. I asked for them to check on a noise coming from our car and provide a diagnostic and quote for parts and labor. They were professional, quick to assess my situation and reasonably priced. The price they quoted was exactly the same when I picked up the car and less than 24 hrs to get the job done.”
Testimonials and reviews tell the stories of thousands of happy and satisfied customers at Jeffrey’s Automotive. To read the 1300+ reviews we have received, click here.
This is a great review from Dave Bridges from Fort Worth:
“We’ve used Jeffrey’s for some time. We acquired a 2004 Suburban that was in need of a great deal of repair and used Jeffery’s services for its restoration. It’s running great! Jeffery’s provides excellent big business service yet maintains the personal attention you would expect from a trusted individual mechanic. I have found Jeffery’s ethics to be excellent as well. This business is up front about what needs to be done, what should be done, and will work with you to stage the repair work at a fair price. I strongly recommend Jeffery’s for any automotive repairs you may need!”
Dave mentions 2 very important things:
- LONG TIME CUSTOMER – Dave mentions being a customer for a long time – so much appreciated! We have a lot of customers who have been with us the bulk of the 35+ years we have been in business.
- PERSONAL ATTENTION – We love Dave’s remark about Jeffrey’s offering “excellent big business service” while also maintaining personal attention to our customers. That is the benefit of a family-owned business, an on-site family management team, and a commitment to great customer service where customers do not feel talked down to, but rather, they receive thorough explanations of any services or repairs needed (and taken back to their cars and shown in person if it is necessary to make the case).
We would love to be your “trusted individual mechanic”, too…just like Dave found. If so, click the button below and schedule your appointment now. If you are not ready for service, but wish to check us out by dropping by our shop on Denton Hwy 377 and seeing our facilities and meeting our staff. We would love the opportunity to meet you in person BEFORE you need our services.
Barb W. is a long-time customer driving all the way from Colleyville (here’s 2 other Colleyville customers who rave about Jeffrey’s Automotive!).
Ms. Wicker says:
“(Jeffrey’s) is a wonderful place to get car service. Family owned, they take care of their customers. I had to get a transmission replaced and they had the best prices. I wish I lived closer to them so I could go everytime I need service. Great service and great prices!”
If you want to visit an auto repair shop where people from over 20 minutes away to get great prices and super customer service, come by and see us or:
Tom & Pat Kirk have been long time friends of the Jeffrey family, sharing the same church together. The Kirks came in the shop the other day and chose to share another great review about how they feel about their auto repair shop:
“We have known the Jeffrey family for at least 40 years and have found them to be folks you can trust and rely on. Jeffrey’s Automotive Repair is an excellent auto repair shop and you can be of assurance that they will do their best and back it up. We highly recommend Jeffrey’s Automotive for all your auto repairs and inspections.”
We love long-term customers like the Kirks and we value your friendship!
If you want to have the same “excellent auto repair shop” as the Kirks, stop by and see us.
We have customers from around Fort Worth, including cities like Watauga, Keller, Southlake, Roanoke and North Richland Hills. Customers like Jerry Ray encourage us when they tell about the things they enjoy about their experience at Jeffrey’s Automotive Repair. Jerry said this in a recent review:
“I can see your staff is very friendly and straight-forward in their customer interactions. I also appreciate the uplifting music from your stereo. I will be bringing all of our automotive needs to your business from now on.”
He also noted that our service advisor was “professional” and “courteous”.
Thank you, Jerry!
In Fort Worth, we know customers have plenty of choices when looking for a mechanic. At Jeffrey’s Automotive, we do a thorough job in seeking to get your vehicle back on the road safely. While we may discover additional items also needing repair, we do not upsell just for the sake of upselling our customers.
In a recent review, Fort Worth customer Clint Stimson, made the following commendation:
“Jeffrey’s did an excellent job! I had to have my truck towed in after hours. They got to it quickly and explained clearly what the problem was. I asked them to do a couple of other items while they had it, there was no high pressure sales job trying to sell me extra stuff I didn’t want done. This is my second time using them and they are winning my business.”
We appreciate your words, Clint!
We have customers from around the greater Fort Worth area, including North Richland Hills, Watauga, Arlington, Southlake, Roanoke, Irving (Dallas county), Keller and from the community of Haslet.
Here are some of their own words:
- Chuck Tackett: Great service! They told me it would take about an hour and to my surprise that is exactly how long it took.
- Francis Wilks: Jeffrey’s is always very professional and friendly at the same time. They have been my go-to guys for several years now and I recommend them to anyone who has a need for their vehicle. I feel I can trust them when they tell me something needs done and they listen when I tell them what my car is doing. I am very thankful for a place like Jeffrey’s to keep me safe and on the road.
- Gracie Reed: I always get great service.
- Mikle Hartz: Great, friendly and honest service!
- Greg and Amy Johnson: Best place to get your car worked on!! Hands down!!
If you are in the Haslet/Alliance/BlueMound area, we want to be your mechanic for maintenance and repairs.
We service customers from all over the greater Fort Worth area. We offer quick services like oil changes, state inspections, and tune-ups. We also handle all repairs such as brakes, alignment, and engine diagnostics (to help you when that “check engine light” refuses to go off!) We also specialize in diesel repair and custom exhaust.
Whatever the need, one thing that customers continually say about our front office advisors and our ASE-certified technicians is that we are “friendly“. In the auto repair industry, we know customers often feel intimidated, insulted or even terrified to walk into a shop to get their car looked at. So we are thrilled that continuously our customers make it a point to speak about our friendly customer service. This is intentional – we want you to feel comfortable, informed, relaxed and empowered to make the best decision for the repair of your vehicle. We do not believe in strong-arming customers or trying to talk over your head so you will feel manipulated into servicing your car or truck with us. We want to earn your trust.
Here are what some of the customers have said recently (click each image for larger view):