817-485-7340

1Q 2019 REVIEWS (JAN-MAR)

Dropped in with an engine problem with my van Was in and out in less than 90 min. Terrific service, have used them for over 10 years.

Kathy Sanderson

Google, 03/27/2019

Bright a car in to have it inspected pre-purchase. I usually do my own inspections but I was too far away from my shop. I was really impressed by their speed of service and depth of knowledge. They brought me or to the shop to show me the issues that they had found, and advised me if the future consequences if I did decide to purchase the car. I would happily make these guys my home shop if I were closer to them.

Mike Repenning

Google, 03/27/2019

I could tell my van had a wheel bearing problem. It was late Thursday and I was very concerned because it’s a wheelchair van for my daughter and I needed to get it fixed ASAP. I called Jeffrey’s Automotive and they were able to take it in first thing Friday morning and have it fixed the same day. I am so thankful they understood my dilemma and were able to help me out in such a timely fashion. I will continue to use them in the future!

Kathleen Mitchell

Google, 03/27/2019

I’ve been trying different garages over the years and I’m finally done trying new places thanks to these guys. Super nice, very good at keeping open communications, and getting the job done right the first time.

Andrew K.

Google, 03/27/2019

First time customer! Absolutely satisfied with the alignment they did on my car. I had a 230 appointment but showed up at 1 thanks to Discount tire hustling. They did let me know that they wouldn’t get to my car early most likely since they were busy. They ended up starting 15 minutes early and I was done by 2:45. Just 15 minutes after my schedule appointment was supposed to begin. I would absolutely consider them for any work needed and I will most likely be back.

James Smith

Google, 03/27/2019

I love this place, not only are the service techs extremely knowledgeable, the staff is caring and truly concerned about each and every customer!

Gigi McMoy

Google, 03/27/2019

This place was recommended by a friend. They have been in business 40 years and it shows. Excellent customer service, fair pricing and the work was done quickly with no extra charges. Thank you to everyone for making an unpleasant situation a pleasant experience

Sharon Miles

Google, 03/27/2019

Fast, brakes an oil change in a hour .good shop to get repairs done .friendly service.

Don Caughron

Google, 03/22/2019

Michael Mobley (front office liaison) & Steven (Diesel Mech) were both great Diesel Liaisons to me. Only thing was I elected to pull my truck back & fix myself, but they did indeed promptly & thoroughly troubleshoot her for me. They will indeed stay my Diesel Guys!!! MARKO -USMC RETIRED

Mark Cedillo

Google, 03/22/2019

Quick no nonsense and professional. Did the repair to my truck with no issues. Went to them because Discount Tire snapped a stud while rotating my tires and Discount Tire in Keller sent me there for the repair. Yes they payed for it.

Keith Simpson

Google, 03/22/2019

This is the only place I take my Super Duty.
 
 

 

M Shelton

Google, 03/22/2019

Great customer service . Great chairs . Great service !
 
 

 

Austin Hawk

Google, 03/22/2019

For being our first time customer, I love this place right away.. very nice guys and great customer service. We went for my daughter’s car inspection and they gave us more maintenance care. I have recommended this place to my family and friends
 
 

 

Diana Favila

Google, 03/21/2019

I was referred to this place by discount tire and let me tell you, they are awesome. I scheduled my appointment a few days ahead since they were booked. When I got there, they wasted no time. I was sitting for maybe 30-45 minutes before they came back and said they were done. In that time they checked the alignment, the brakes, the tires and did a oil change. The guy behind the counter, I didn’t get his name but he was an older gentleman, walked me through everything. Said my best course would be to get the tires balanced before I considered anything else. They were cheap, efficient, kind and thorough. Everything you need in a place like that!
 
 

 

Violeta Yokiama

Google, 03/19/2019

Fast service and everyone was very friendly! I will definitely be using them again and have even referred my sister to Jeffrey’s.
 
 

 

The Cedillo

Google, 03/18/2019

Fast no waiting awesome customer service I will refer anybody
 
 

 

Lakeda Washington

Google, 03/16/2019

Prompt and excellent service!
 
 

 

Lynn Sulak

Google, 03/15/2019

Wonderful and vey polite friendly group of people great customer service thank you so much. I really enjoyed their service

Lois Nelson

Google, 03/15/2019

Very friendly and they make things right even if not fixed the first time around.
 
 
 
 

 

Mary Vandecar

Google, 03/15/2019

I’ve been taking my car to Jeffrey’s for all my car maintenance for 3 years. They are courteous and honest and very professional. I can depend on them to keep me safe and my car on the road. Highly recommend Jeffrey’s for all your automotive needs.

Shelia Caraway

Google, 03/09/2019

Friendly and knowledgeable staff.

Gabriel Montalvo

Google, 03/09/2019

I made an appointment for an alignment and got there at 20 minutes before my appointment and 10 minutes later they already took it back and they were done within about 40 minutes. All the personnel there is very friendly as well. I would highly recommend it to anyone!

Beth Sparks

Facebook, 03/08/2019

These guys are always working to answer your questions and make sure to schedule you asap.
Nora Hosley

Google, 03/08/2019

Very nice and very helpful! Wish they were closer to me so I could use them more often. I definitely would go back.
Donna Kooken

Google, 03/07/2019

We live near Dallas and needed some car repairs, so we asked around if anyone knew a mechanic who was experienced, affordable, reliable, friendly, and could work on our type of vehicle. One friend highly recommended Jeffrey’s, so even though it was a long drive, we decided to take a risk and try them out. We were honestly blown away with how professional their business and people are, especially for a family owned operation. The office folks are all so personable, and even a mechanic walking by in the parking lot smiled and made an effort to come our way and have a short conversation with us. Now we’re hooked and absolutely wouldn’t go anywhere else. So now we’re the ones talking them up and recommending them to everyone we know! Bottom line, if you try them out I guarantee you’ll be glad you did. PS. Look around for a coupon, or they also give generous discounts for various groups so be sure to ask. (Hint: we had just come from Discount Tires and somehow that even got us a discount!)
Sharon Mas

Google, 03/07/2019

Friendly and excellent service.
Teresa Yosten

Google, 03/06/2019

Very professional and very honest. I was informed on everything that needed to be done and I was given honest rates. I would highly recommend Jeffrey’s.
 
 
Lauralee Golightly

Google, 03/02/2019

I took my 2002 Nissan frontier in for a front end alignment. Had previously taken it to Firestone for alignment and it drove terrible. Jeffrey’s Automotive was fast and affordable. After the alignment, the truck drives straight and true and smooth. Service advisor Roy was very helpful. I definitely recommend Jeffreys!
 
 
Tom Buie

Google, 03/02/2019

They were fast and helpful. Definitely would recommend
 
 
 
 
 
Trisana Sofia

Google, 03/02/2019

We love Jeffrey’s, the guys are professional and fair and have always been honest. We have found their prices to be lower than at a few other places we have checked.
 
 
 
 
 
Beth Kirthi

Google, 03/02/2019

First time here. I was sent here by Discount Tire for a repair. Work was good and customer service was excellent.
 
 
 
 
 
Ben Ramirez

Google, 03/01/2019

They were able to get my husband in and out to get to work on time. They were friendly, knowledgeable and efficient.
 
 
 
 
 
Dottie Frazier

Google, 02/28/2019

Great repairs and on time. I feel they are very honest and hardworking, they always answer my questions and don’t make me feel bad for asking so many. Great service, honest prices and super friendly faces.
 
 
 
 
 
 
Lauralee Golightly

via Facebook, 02/28/2019

Took care of me and went beyond their responsibility to finish the job.
 
 
 
 
Donald Russell

via Google, 02/28/2019

Good guys giving a detailed explanation of what was needed and why. Took me back and showed me the issues. Quote was a bit higher that what I was going to pay though.
 
 
 
 
Bronek

via Google, 02/26/2019

Extremely helpful. Very cheap and efficient. The whole staff is amazing. Never going anywhere else again.
 
 
 
 
Chris Loving

via Google, 02/21/2019

When you drive a foreign car you always are afraid of inflated prices. No issue here! I was charged the same as a domestic car and no one tried to sell me what I didn’t need! We discussed future maintenance work and I feel confident it will be reasonably priced. I will return!
 
 
 
 
Keith Panuska

via Google, 02/21/2019

Jeffrey’s is a reputable company and they have excellent customer service. They treat you with respect and explain details thoroughly. I highly recommend them and feel they are honest and trustworthy.
 
 
 
 
Ellen Hobbs

via Google, 02/21/2019

Customer service was good. Repair time was acceptable.
 
 
Carolyn Little

via Google, 02/20/2019

Very professional and very honest. I was informed on everything that needed to be done and I was given honest rates. I would highly recommend Jeffrey’s.
 
 
Lauralee Golightly

Google, 03/02/2019

I took my 2002 Nissan frontier in for a front end alignment. Had previously taken it to Firestone for alignment and it drove terrible. Jeffrey’s Automotive was fast and affordable. After the alignment, the truck drives straight and true and smooth. Service advisor Roy was very helpful. I definitely recommend Jeffreys!
 
 
Tom Buie

Google, 03/02/2019

They were fast and helpful. Definitely would recommend
 
 
 
 
 
Trisana Sofia

Google, 03/02/2019

We love Jeffrey’s, the guys are professional and fair and have always been honest. We have found their prices to be lower than at a few other places we have checked.
 
 
 
 
 
Beth Kirthi

Google, 03/02/2019

First time here. I was sent here by Discount Tire for a repair. Work was good and customer service was excellent.
 
 
 
 
 
Ben Ramirez

Google, 03/01/2019

They were able to get my husband in and out to get to work on time. They were friendly, knowledgeable and efficient.
 
 
 
 
 
Dottie Frazier

Google, 02/28/2019

Great repairs and on time. I feel they are very honest and hardworking, they always answer my questions and don’t make me feel bad for asking so many. Great service, honest prices and super friendly faces.
 
 
 
 
 
 
Lauralee Golightly

via Facebook, 02/28/2019

Took care of me and went beyond their responsibility to finish the job.
 
 
 
 
Donald Russell

via Google, 02/28/2019

Good guys giving a detailed explanation of what was needed and why. Took me back and showed me the issues. Quote was a bit higher that what I was going to pay though.
 
 
 
 
Bronek

via Google, 02/26/2019

Extremely helpful. Very cheap and efficient. The whole staff is amazing. Never going anywhere else again.
 
 
 
 
Chris Loving

via Google, 02/21/2019

When you drive a foreign car you always are afraid of inflated prices. No issue here! I was charged the same as a domestic car and no one tried to sell me what I didn’t need! We discussed future maintenance work and I feel confident it will be reasonably priced. I will return!
 
 
 
 
Keith Panuska

via Google, 02/21/2019

Jeffrey’s is a reputable company and they have excellent customer service. They treat you with respect and explain details thoroughly. I highly recommend them and feel they are honest and trustworthy.
 
 
 
 
Ellen Hobbs

via Google, 02/21/2019

Customer service was good. Repair time was acceptable.
 
 
Carolyn Little

via Google, 02/20/2019

 
Professional, friendly staff and most of all fast and quality work! I was back on the road in 24 hours. Will definitely use them in the future if/when needed.
 
 
Kia Anderson

via Google, 02/20/2019

Quick and easy appointments; super friendly, courteous and accommodating; always willing to thoroughly explain problems and procedures recommended. The collision center is also great to work with. I highly recommend them… thanks so much!
 
 
 
Margaret Gallagher

via Facebook, 02/19/2019

Fair and honest
 
 
 
 
 

 

Rich Pavelka

via Google, 02/19/2019

Very professional and genuine!
 
 
 
 
 

 

Daniel Andrade

via Google, 02/16/2019

Best auto folks ever! Been customer over 10 years and Jeffrey’s has always done only necessary work while letting me know what work can be delayed and for how long—-wow! Staff know what they are doing and really Work with me and my budget to keep my 18 year car running smoothly! They are open Monday thru Friday and it’s more than worth the logistics for their honesty, skills, friendliness and willingness to work with me. Definitely recommend Jeffrey’s as the best ever!
 
 
 
 
 

 

Barbara Rough

via Google, 02/16/2019

My first experience was excellent. They diagnosed the strut was needing replaced. After replacing they advised the wheel bearing was bad on the left front. It wasn’t noticeable until after the strut had been fixed. They fixed the wheel bearing. They are timely and their prices are comparable. I will definitely be back if the need arises! Thanks Tony!
 
 
 
 
 

 

Becky Smith

via Google, 02/15/2019

Great people. Fast service. You can tell by their popularity they have a good reputation. Tad expensive of a quote but you get what you pay for. I did not opt to have any repairs done and am replacing the vehicle instead. $98ish diagnostic fee. Worth it. I was referred by friends and family. Would use again.
 
 
 
 
 

 

Taylor Gulley

via Google, 02/09/2019

The mechanic took the time to explain what the damage was and how he could fix it within an hour. They kept their word and had the car fixed within the scheduled time!!!!
 
 
 
 
 

 

Steven Barnes

via Google, 02/05/2019

I had been talking with Tony for weeks about repairs needed for my Jeep & every time I called, he took the time to answer all of my questions; never rushing me off the phone or making me feel that I was bugging him. He is extremely knowledgeable & really cared about helping me. The guys that work there are all very friendly & helpful! I will definitely bring my vehicles to you in the future & refer your business! THANK YOU! Dallas~
 
 
 
 
 

 

Dallas Rettig

via Google, 02/03/2019

Love Jeffrey’s! Tony B always gets me in when needed and takes care of all my needs… at a reasonable and fair price! Truly an about repair shop you can trust!
 
 
 
 
 

 

Keely Kinder

via Google, 02/02/2019

Did a great job.
 
 
 

 

Haley Head

via Google, 02/02/2019

Thorough and very professional! I have done all my diesel work with these guys and have never been disappointed. Would not take my money anywhere else!
 
 
 

 

Shane Miller

via Google, 01/25/2019

The problem was able to be fixed within the afternoon. Tony Brooks was especially helpful in fully explaining the issue and giving his recommendations without any pressure to fix more than was necessary. This is a place that can be trusted and I feel very confident in the work done!
 
 
 

 

Joanna Ashlock

via Google, 01/25/2019

Very good would recommend to anyone needing repairs
 
 
 

 

Dan Davenport

via Google, 01/23/2019

They are honest and do good work
 
 
 

 

Ryan Ferrill

via Google, 01/23/2019

Jeffrey’s Automotive is a top notch service and repair center. Our family has taken several different vehicles to them for repair and they have always found the problem and repaired our cars in a timely manner. If you want an honest and reliable place to take your vehicle that has been in business for a long time, Jeffrey’s is the place. They stand behind their work and are a pleasure to work with. Thanks Jeffrey’s for all you do!
 
 
 

 

Bubba Lescovensky

via Google, 01/23/2019

Great service and I love the Christian music playing in the waiting area. Thank you Jesus!
 
 

 

Charr Gahagan

via Facebook, 01/23/2019

First time customer, I went there because somebody highly recommended them. I got there without appointment to change my oil, a gentleman, Toni Aspero at front greeted me kindly and checked me in really fast. Besides oil change, I asked him to check my breaks, and he said “absolutely”. They were done super fast, they didn’t try to sell me extra things, they told me my breaks were perfect. Plus it wasn’t expensive at all, they offered a coupon and I was just so happy with the whole experience! I could feel the honesty and I could hear how the personnel there was treating all the others customers the same way! Thanks Jeffrey’s.
 
 

 

Nancy Castorena Aleman

via Facebook, 01/23/2019

Very good service

Victor Rivera

via Facebook, 01/21/2019

Mr. Roy was my service Liaison First and foremost Mr. Roy that you for treating me like a human not just a women because everybody know that we get taken to the clear we when it come to our auto and repair shops Oh but not this one Mr.Roy took me back and showed me the problem with my truck he didn’t just tell me but let my own eyes see that there was a big problem. There was at no time any pressure any hard selling or rush to get it done right then and there. Although it needed it to be done but with all that being said I truly appreciate Mr.Roy for his kindness knowledge sincere approach to me about my truck forever a customer now. Thank you

Trishelle Works

via Google, 01/21/2019

Quick, prompt, and courteous. Will be back. Again and again

Michael Hastings

via Google, 01/19/2019

Fast, fair, and friendly!

Amy Smith

via Google, 01/19/2019

Fantastic service and fantastic customer service

Rod Rickert

via Google, 01/19/2019

Prompt and courteous and priced right

Cindy Heidrich

via Google, 01/19/2019

Trust. It’s all about trust. Jeffrey’s will do the work you need. And they always do it well. If you don’t need it, they won’t do it. That’s why I take my car to Jeffrey’s.

Doug Wood

via Facebook, 01/18/2019

Great service provided. Thanks Tony for your help! I will back.

Vicki Mann

via Google, 01/17/2019

Always friendly, thorough, and priced honestly! Thank you

Todd Lacey

via Google, 01/15/2019

Always friendly, thorough, and priced honestly! Thank you

DJ Lee

via Google, 01/11/2019

Friendly

Denise Rhodes

via Google, 01/11/2019

Very friendly and great service. Took care of the issue in less than 24 hours. Suggested some updates to our cars computers, and the car runs a lot smoother now. Thank you! P.S. Love how you attach the coupons to the receipt envelope but I hope I never need any collision repair. If I do, I will def take advantage of the free detail. 😉

Madison Rhea

via Google, 01/11/2019

Excellent service, excellent quality, and overall seamless, affordable service. I only went in to get my truck aligned and it drives perfect now. And turns out the mechanic noticed that my brakes were pretty squishy which I never really thought about, but when I drove my truck home, my brakes felt brand new. I will never take my truck to a different shop. Thank you Jeffrey’s!

Chase Warner

via Google, 01/10/2019

I was referred to Jeffrey’s to correct an issue on my recently purchased used vehicle. I was glad I was pointed that direction! Not only was the work done at a reasonable price, I was able to set an appointment and wait on my car. The staff was friendly and helpful. The work was done quickly and the wait was not long. If you are looking for a reliable auto repair in the Keller, Alliance, Watauga area, I gladly recommend seeing the guys at Jeffrey’s Automotive.

David Galvan

via Google, 01/09/2019

The dealership told me I needed $2,300 of repairs… I was suspicious. Took it to Jeffrey’s. Out of the 5 items the dealership wanted to repair, Jeffrey’s found only 1 item that was actually in need. That 1 item was half the price the dealership wanted. Overall, Jeffrey’s saved me $2,000 in unneeded and/or overpriced repairs.

Bradley Oetman

via Google, 01/09/2019

I was in a wreck that was extremely frustrating. I took my Jeep to Jeffrey’s and they were great! I never felt like they were trying to cheat me and they were actually able to help save me a couple hundred in repairs. Not only does my Jeep drive normally again but it looks flawless as well!

a g

via Google, 01/08/2019

Prompt and courteous. Very honest and fair pricing. Appreciate the option of a non-dealer service professional

Nathan McMahon

via Google, 01/05/2019

Great & quick!

Victoria Negrete

via Google, 01/04/2019

Jeffrey’s always gives a good value and an honest, straightforward assessment.

Bryan Sewell

via Google, 01/01/2019

They are amazing. they keep you informed. they also don’t do any unnecessary repairs. they fix only what is needed and charge reasonable prices. they are very ethical and qualified in doing their work

Cindy Dake Hague

via Facebook, 01/01/2019

READ REVIEWS FROM 4Q 2018
READ REVIEWS FROM 3Q 2018